Scan Health Plan Member Portal
Scan Health Plan Provider Portal - Scripps Clinic and Scripps Coastal medical groups will no longer contract with Medicare Advantage plans beginning January 1, 2024.
If you currently see a primary care physician through Scripps Clinic or Scripps Coastal, you will be affected by this change. If you see a doctor from another medical group, you will not be affected by this change.
Not sure? View your SCAN membership card. Your medical group will be listed first.
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Is Scripps Clinic or Scripps Coastal listed? Please note that nothing will change for 2023. Your current doctors and benefits will continue as of December 31st.
And you can stay with SCAN in 2024 and continue to receive expert care, including from Scripps Specialists and Scripps Hospitals. However, you will need a new doctor for basic care. You can choose one yourself or we can choose one for you. So if you have nothing to do, make sure you have a doctor and medical group for 2024.
1. To maintain access to Scripps Hospitals, these medical groups have the best doctors and specialists admitted to Scripps Hospitals. Some Scripps Clinic and Scripps Coastal specialists also work with these medical groups:
2. To continue receiving care through an “all-in-one” system, you can choose a primary care doctor and see specialists at UC. San Diego Health won. This health system provides convenient, one-stop primary and specialty care and clinical services at UCSD's leading hospitals.
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Remember, you don't have to do anything to maintain your current SCAN plan in 2024. If we don't hear from you, we will select a new doctor for you.
Find a new doctor. Find all your primary care options here. Search by zip code, language, location and more. Seek now
Find other SCAN plans. SCAN has many plans in San Diego with $0 down payment, $0 co-pay and the extras you expect. Learn more
Check SCAN Alta. Here's a quick overview of the benefits of the SCAN Alta plan compared to the Scripps Classic plan for 2024. Check out SCAN Alta
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SCAN offers many plans in San Diego County, many of which do not charge a monthly fee. For example, SCAN Altais is accepted by all medical facilities in our San Diego network, has no monthly fees, and in many cases costs $0 per copy. Find out more here.
We're glad you found a SCAN plan that suits you better. If you have an online SCAN account, you can change your plan there. If not, please call SCAN Member Services. Remember that you will also need the name of the new family doctor. Again, SCAN Member Services can help you choose a doctor and change your plan.
That's great! You don't need to do anything to maintain your current SCAN plan. If you wish, SCAN can select a new doctor for you. If we don't hear from you by November 1st, we actually will.
If you would like to choose your own doctor, let us know. To find the doctors available to you, click here. You can also contact SCAN Member Service at any time for help choosing or changing your primary care doctor.
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You can start by talking to friends and family and see if they have any suggestions. Find out if these doctors are part of the SCAN network by entering their name in our online search tool. You can also use the search function to find doctors by zip code, language, gender and more.
We first look at your current doctor: their location, their gender and the language they speak. We then find a doctor who meets as many of these characteristics as possible. For many of our San Diego residents, we are able to find new doctors near their current doctor locations offering the same services.
We will send you a letter in November with this doctor's name and contact information. You will then receive your 2024 SCAN membership card with this new information in December.
You should think about doing it. Keep in mind that this change impacts not just SCAN members, but all Scripps Clinic and Scripps Coastal Medicare Advantage HMO members in San Diego. Almost 30,000 patients, many of whom are looking to switch to a new doctor on December 31st.
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Switching to a new doctor in an existing group will help ensure you find the doctor you want. Keep in mind that not all medical groups work with Scripps Hospitals. If using Scripps Hospitals is important to you, we encourage you to make this change sooner rather than later.
Once you have scheduled an appointment or care, we will help you ensure your care goes smoothly during this transition period. This includes things like intensive care, a planned surgery or nursing home stay, and medical equipment rental (e.g. oxygen, mirror chairs, wheelchairs, hospital beds, etc.). If you call SCAN Member Service to change your doctor, inform them immediately. When we select a new doctor for you, we will send you a letter in November with that doctor's name. Call me when you receive this letter.
We understand that the relationship between doctor and patient is very personal and that what works for one may not work for another.
That's why you can change your family doctor at any time and for any reason. It is important to find a doctor you trust and who has an office staff that can help you.
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To keep your current primary care doctor, you must deregister from SCAN and choose another health insurance plan for 2024. You can do this during the Annual Enrollment Period (AEP), which runs from October 15th to December 7th. You have a few options. , including using Original Medicare or purchasing a Medicare Supplement plan. You can ask your doctor which insurance he will accept next year. A health insurance agent can help you figure out what options are available to you.
You may also contact your HICAP office at 1-858-565-8772 (TTY: 711), Monday through Friday, 8 a.m. to 5 p.m.
Another resource is 1-800-MEDICARE (1-800-633-4227). This toll-free hotline is available 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048.
An HMO (Health Maintenance Organization) is based on your primary care physician. Your family doctor is your first point of contact because he or she knows your challenges, your priorities and your health goals. This is the doctor who monitors and coordinates your care – including your medications and special care.
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Medicare Advantage HMO plans are more affordable for most people. There is a copay so you know the cost of an office visit, procedure or medication. And the high deductible limits annual spending on covered medical services. SCAN is proud of the awards and prizes we received again this year. But the most important thing is the meaning of this sign.
These indicators help us see how well we are succeeding in keeping you healthy and satisfied with your health plan. Your feedback is an important part of these awards and prizes. So next time you have the opportunity to provide feedback, please do so. Whether it's a formal question from Medicare, an inquiry from your doctor's office, or an email from us, we want to hear from you.
Each year, the Centers for Medicare and Medicaid Services (CMS) rates plans one out of five stars for plan quality. The five-star system measures all aspects of care, from the time you spend in your doctor's office to how easy it is to get the care you need.
U.S. News & World Report has once again ranked SCAN as one of the best Medicare Advantage plans in California. The rankings identify the plans that perform best in terms of overall coverage, member experience and drug coverage.
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As reported in the California edition of Medicare & You, 2023, SCAN has retained 91% of members. In Medicare surveys, members of our largest plans gave SCAN a rating of at least 9 out of 10!
When you create a great workplace, you attract great people. Our employees say they feel comfortable at SCAN and contribute to our mission of keeping seniors healthy and independent. We believe this shows in the care and service they provide!
*4.5 out of 5 stars based on all plans offered in California by SCAN Health Plan from 2018 to 2023, excluding SCAN Healthy at Home (HMO SNP) and VillageHealth (HMO-POS SNP). Each year, Medicare evaluates plans using a five-star rating system. Send a preliminary approval by email, telephone or fax. You can also download, export or print it.
The best editor to update your documents online. Follow this simple guide to edit pre-admission health plan template online in PDF format for free. Payment:
We have answers to our customers' most frequently asked questions. If you cannot find an answer to your question, please contact us.
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